DAKS Training
Learn how to set up, administer and apply DAKS from our experienced trainers and DAKS specialists.
We offer training courses for every skill level in our fully equipped DAKS Training Center or online as an e-learning course.
By regularly participating in our service specialist training courses, our sales and service partners qualify to be listed in our DAKS dealer directory as certified DAKS partners.
Upcoming courses (classroom)
There are no English classroom courses scheduled at this time. However, you can advance register for a course from our range of courses (see below). We will contact you as soon as a new date has been set for the respective course.
If you understand German, please also check our German page for available courses.
Should you urgently require specific DAKS training, we will be happy to arrange individual training for you (simply click on the button below to send us your request).
Training program
E-Learning
Classroom training
Practically like playing: Equipped with the most modern technical equipment and constantly updated training tools, learning at the DAKS Training Center is not only effective but also fun!
E-Learning courses
Learn the first steps with DAKSeco (OScAR-Eco), from the initial setup to the first simple broadcast call.
Relevant products | DAKSeco |
---|---|
Type of training | E-Learning course |
Estimated duration | approx. 90 minutes |
Participation requirements | Basic telecommunications knowledge |
Completion | Each course unit ends with a short quiz to test your understanding. |
Course contents |
|
Development of DAKSeco basic knowledge and prerequisite for attending DAKSeco Advanced Courses
Relevant products | DAKSeco |
---|---|
Type of training | E-learning course |
Estimated duration | Approx. 3-4 hours |
Participation requirements | Basic telecommunications knowledge |
Completion | The course includes a final exam. After successfully passing the exam, the certificate of completion will be sent by mail. |
Course contents |
|
Familiarization with the commissioning of DAKS-IoT and the use of tetronik nodes within Node-RED.
Relevant products | DAKSpro, DAKSeco |
---|---|
Type of training | E-learning course |
Estimated duration | Approx. 2 hours |
Participation requirements | Successful completion of a DAKSpro/DAKSeco Basic or Delta Course within the last 24 months. |
Completion | The course includes a final exam. After successfully passing the exam, the certificate of completion will be sent by mail. |
Course contents |
|
Classroom courses
Successful participation in one of our classroom courses includes certification for the trained product with a validity of 24 months.
Development of DAKSpro basic knowledge and prerequisite for attending DAKSpro Advanced and Delta Courses
Relevant products | DAKSpro |
---|---|
Type of training | Classroom instruction |
Course duration | 5 days |
Participation requirements | Basic telecommunications knowledge |
Completion | Upon completion of the course, participants will receive a certificate. |
Course contents |
|
Training in the latest product innovations
Relevant products | DAKSpro |
---|---|
Type of training | Classroom instruction |
Course duration | 3 days |
Participation requirements | Successful completion of a DAKSpro Basic or Delta Course within the last two years |
Completion | Upon completion of the course, participants will receive a certificate. |
Course contents |
|
Consolidation of the DAKSeco Basic Course content with a large proportion of practical exercises
Relevant products | DAKSeco |
---|---|
Type of training | Classroom instruction |
Course duration | 1 day |
Participation requirements | Successful completion of a DAKSeco Basic Course within the last two years |
Completion | Upon completion of the course, participants will receive a certificate. |
Course contents |
|
Training in personal security and positioning according to DGUV
Relevant products | DAKSpro |
---|---|
Type of training | Classroom instruction |
Course duration | 3 days |
Participation requirements | Successful completion of a DAKSpro Basic or Delta Course within the last two years |
Completion | Upon completion of the course, participants will receive a certificate. |
Course contents |
|
Training in DAKS connectivity
Relevant products | DAKSpro, DAKSeco |
---|---|
Type of training | Classroom instruction |
Course duration | 2 days |
Participation requirements | Successful completion of a DAKSpro/DAKSeco Basic or Delta Course within the last two years |
Completion | Upon completion of the course, participants will receive a certificate. |
Course contents |
|
In addition to our standard training program, we can also organize training courses tailored to your individual needs:
Topics | select individually (e.g. DAKS-API, DAKS Customized Operator,...) |
---|---|
Audience | service technicians, sales experts, end users |
Course duration | variable |
Languages | German, English |
Training Location | usually at the DAKS Training Center, but if explicitly desired and depending on training content also on site with our mobile training equipment |
FAQ – Frequently asked questions regarding courses
Up to four weeks before the training date, the registration is exclusively processed by the ptm-academy:
After that, remaining capacities can be booked directly with tetronik. Please directly contact Mrs. Alexandra Jost:
E-mail:
Phone: +49 6128 963-458
All training courses, with the exception of the DAKSeco Basic Course, take place at the tetronik Training Center in Taunusstein (near Wiesbaden).
We kindly ask you to organize your accommodation yourself. Hotels are available in the vicinity.
Catering during training hours will be organized by tetronik.
On the first day, all training (except the DAKSeco Advanced Course 'Practice Camp') start at 10:00 am. The times for the following days depend on the scope of the course and will be communicated on the first training day.
The DAKSeco Advanced Course 'Practice Camp' starts on the first day at 12:00 am. with a lunch and ends on the second day at about 1:00 pm. with a lunchtime snack.
The DAKS Training Center is usually ready for your arrival 30 minutes before the training begins.
Please bring your notebook to the training (exception: DAKSpro Delta Course)! You will need your notebook with ability to locally connect to LAN and WLAN for the practical exercises during the course.
tetronik provides you with writing materials for your personal notes.
In order to successfully complete the DAKS Service Specialist Courses, we expect you to have general knowledge of telecommunications (VoIP, ISDN, telecommunications systems, Unified Communications (UC), soft switches, trunking, signalling, etc.)
To participate in the advanced courses you need to have completed a basic course.
To be able to verify your skills is an invaluable advantage in complex markets. Therefore, every participant receives a certificate as a confirmation of his or her acquired skills.
Through your training participation and certification your company can advertise its expertise using the Certified DAKS Specialist logo.